Privacy Policy

1. Introduction

The Rivershore Estate ("we", "our", "the Estate") is a private luxury estate offered exclusively by private introduction. We are deeply committed to protecting the confidentiality and privacy of all individuals who interact with our estate, including prospective guests, current guests, and referrers.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR) where applicable.

2. Data We Collect

When you submit an introduction request or contact us, we may collect the following information:

• Full name, nationality, and country of residence
• Email address and telephone number
• Requested stay dates, number of guests, and service preferences
• Any additional information you voluntarily provide in your message
• IP address and browser information (via standard server logs)

We do not collect any financial data (credit card numbers, bank account details) through this website.

3. How We Use Your Data

Your personal information is used exclusively for the following purposes:

• Processing and responding to your introduction request
• Coordinating your stay and personalizing your experience
• Internal administrative purposes related to estate management
• Compliance with applicable legal obligations

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

We retain your personal data for a maximum period of 3 years following your last interaction with us, unless a longer retention period is required by applicable law or necessary to fulfill a contractual obligation.

Guest stay records may be retained for up to 7 years for legal and fiscal compliance purposes.

5. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. All introduction requests are transmitted via encrypted channels (HTTPS/TLS).

Access to guest data is strictly limited to estate management personnel on a need-to-know basis.

6. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data, subject to legal retention obligations
• Restriction: Request that we limit how we use your data
• Portability: Request transfer of your data to another controller
• Objection: Object to processing of your data in certain circumstances

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

7. Cookies

This website uses a minimal number of functional cookies to preserve your language preference (stored locally in your browser). We do not use advertising, tracking, or analytics cookies. No cookie consent banner is required as only strictly necessary functional cookies are used.

8. Third-Party Services

This website may load fonts from Google Fonts (fonts.googleapis.com). Google may collect certain technical information as part of this service. For more information, please refer to Google's Privacy Policy.

We do not use any third-party analytics, advertising, or tracking services on this website.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.